10th January 2018

New water supplier makes waves at Roadchef

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Roadchef has announced a change in water supplier for all of English sites to achieve environmental best practice and save money.

The motorway services operator has switched its water and wastewater supply to Wave, a joint venture between Anglian Water Business and NWG Business. The company has won a three-year contract to supply all 27 of Roadchef’s sites in England after a successful trial at three service stations in Scotland.

The contract will include Wave’s Active Water Management (AWM) service, which monitors consumption patterns and flags up irregularities or excessive usage.

Mike Jackson, director of purchasing and data at Roadchef, said: “Wave’s AWM service has helped us to save £90,000 across just three sites in Scotland so we see it as a genuine way in which our supply chain can add value to both operational cost reduction and environmental best practice.

“Indeed, we have been so impressed with Wave’s service-led approach to working with us that we have extended the range of services included in the new contract.

“The discounts offered by Wave were competitive but it is the company’s 360-degree  approach to helping us reduce costs, cut consumption and make the whole process easier to manage that really sets them apart.  That’s why we’ve not only chosen to renew our contract in Scotland but to also extend it to all our English sites too.”

Lucy Darch, chief executive of Wave, said: “The deregulated retail water market is more mature in Scotland and we are finding that many of our customers with sites north of the border are consolidating their English sites with us in a single contract because they have experienced the financial, environmental and management benefits that our services can offer.

“We’re delighted to extend our relationship with Roadchef and look forward to helping them save water, energy, money and time over the next three years.”