Director GEC Assurance Services

The Global Electronics Council™ (GEC) is a mission-driven nonprofit that leverages the power of purchasers to create a world where only sustainable technology is bought and sold. GEC manages the EPEAT™ ecolabel, a free resource for procurement professionals to identify and select more sustainable products. In addition, the EPEAT ecolabel is a resource for manufacturers to demonstrate that their products conform to the highest sustainability standards.

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DIRECTOR, GEC ASSURANCE SERVICES AND OPERATIONS

• Full-time (USD $99k - $149k/year)

• Fully remote (Home Office in Washington DC area or Brussels, Belgium preferred)

• FLSA Exempt in U.S.

• Reports to Vice President, Ecolabels and Manufacturer Resources

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POSITION DETAILS

The Director, GEC Assurance Services plays a critical role in successfully managing GEC's Conformity Assurance Body for the EPEAT ecolabel.

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The position has two primary areas of responsibility:

1) Management of GEC's Conformity Assurance Body; and

2) Client Engagement. Where required, the Director, GEC Assurance Services and Operations also contributes to other activities that accelerate the growth of GEC's mission.

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RESPONSIBILITIES

• Management of GEC's Conformity Assurance Body (CAB)

• Manage GEC CAB annual budget development process and implementation.

• Develop annual workplans that align with and advance GEC's mission-driven goals and strategic focus.

• Manage and professionally develop GEC CAB personnel (GEC staff and contract auditors), including ensuring they have appropriate training and are qualified, conducting performance reviews, and providing supervision and coaching.

• Ensure GEC CAB operates in an impartial manner to meet expectations of clients and external stakeholders.

• Ensure GEC CAB maintains a superior level of customer and stakeholder support.

• Collaborate closely with other GEC functions to facilitate successful implementation of criteria within EPEAT's conformity assurance system and to improve GEC's understanding of conformity assurance nuances of criteria.

• Oversee and manage GEC CAB's conformity assurance activities and quality management system. o Maintain the excellence of GEC CAB's conformity assurance activities and knowledge base, and manage the day-to-day conformity assurance activities.

• Maintain a quality management system that meets or exceeds accreditation requirements, such as those in ISO/IEC 17020 and the EPEAT Program's conformity assurance system. This includes maintenance of documentation, management of internal and external audits, and oversight of corrective and preventative action plans.

• Serve as the representative to top management, with responsibility for reporting on the implementation and effectiveness of the GEC CAB's quality management system and conformity assurance activities.

• Where needed, act as Technical Manager for one or more EPEAT product categories, ensuring that Documentation Reviews, Continuous Monitoring, and any other conformity assurance activities are conducted in accordance with internal procedures, external accreditation requirements, and the EPEAT Program's conformity assurance system. Client Engagement

• Maintain a superior level of client-focused services and engage with GEC CAB clients to facilitate client retention and identify areas for GEC CAB improvements.

• Engage in in-person meetings with GEC CAB clients to support the GEC CAB client base.

• Ensure client and other stakeholder questions are answered in a timely manner and interact constructively in sometimes challenging situations.

• Serve as a spokesperson for GEC CAB and where required, represent GEC at in-person meetings with external stakeholders such as institutional purchasers and/or criteria development organizations.

• Perform outreach to potential clients for new EPEAT categories.

• GEC Mission-Driven Activities: Where required, contribute to, and manage other projects that accelerate the growth of GEC's mission.

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QUALIFICATIONS

• Bachelor's degree in a relevant field such as sustainability, sciences, engineering or related field. Advanced degree preferred.

• Successful completion of EPEAT Auditor training (can be completed after hiring), and knowledge of EPEAT criteria and EPEAT Program Requirements.

• Ten years' experience managing conformity assurance/certification activities in an organization accredited to ISO/IEC 17065, ISO/IEC 17020 or similar standard.

• Experience with sustainability issues related to electronics, compliance issues in complex supply chains, and an understanding of how manufacturers maintain compliance throughout their supply chains.

• Management experience including strategic planning, managing and mentoring staff, and the ability to oversee multiple projects in a fast-paced environment.

• Technical writing acumen and exceptional oral communications skills.

• Excellent problem-solving abilities and a proven ability to be open-minded and client-focused * Direct experience in the electronics industry (preferred).

• Flexibility to work with stakeholders in different regions of the world. Some travel required (15%).

• Bilingualism an asset (Spanish, Chinese, Korean, Japanese preferred).

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BENEFITS

GEC recognizes, supports, and invests in our employees and we offer outstanding benefits such as:

• Comprehensive health coverage (medical, dental, and vision)

• 401(k) retirement savings plan fully vested upon enrollment

• Flexible work hours and focus on work/life balance

• Professional development benefit

• Three weeks vacation per year

• Generous holiday leave (including one week off for Spring Holiday and two weeks off for Winter Holiday)

• Stretch Fridays (every third Friday of the month off)

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If you are interested, please apply directly, or contact Anna Bene at anna.bene@acre.com for more information.