Alex Westacott
Alex works as a Consultant, focused on Financial Services based out of our New York office. Alex began his career in recruitment focused on executive search across FTSE 100 companies, specializing in competitive intelligence and C-suite hires. He spent 3 years working across traditional private equity and asset management recruitment before joining Acre and spending the last two and a half years focusing on Senior Sustainable roles across Impact Investing, Asset Management, and Natural Capital. He supports all arms of Financial Services with business development, executive search, research, and competitive intelligence. Alex holds a degree in Politics from the University of Manchester and a Masters in Law from BPP Cambridge.
About Acre's Financial Services Team
Acre’s Financial Services team is a pillar of our global offering, placing sustainability and ESG leaders across investment management, private markets, and banking & insurance. With a decade of expertise, we’ve built a strong reputation for connecting top talent with financial institutions worldwide.
Led by industry specialists such as Gloria Mirrione (Americas), Paddy Balfour (Asia & Pacific), and Emma Penny (Banking & Insurance), our team understands the evolving demands of ESG integration and sustainable finance . We place professionals in key roles, from climate risk specialists to transition finance experts, ensuring firms meet investor expectations and regulatory shifts.
Beyond recruitment, our market intelligence and advisory services provide insights into industry trends, salary benchmarking, and team structures. As financial institutions prioritise sustainability, Acre remains at the forefront—helping businesses build ESG capability and drive meaningful change in global finance.
Open Positions from Alex's Team
SVP, Chief Servicing Officer
Public & Non Profit
New York, New Jersey, United States
Hybrid
Acre is pleased to be partnering with CPC on their search for an SVP, Chief Servicing Officer. CPC is a national nonprofit lender and investor who specialize in sustainable, affordable, and workforce multifamily housing finance, offering construction and bridge financing solutions and permanent mortgage products.
Summary
Lead the Servicing and Asset Management Operations of a $9.5 billion permanent loan portfolio, ensuring effective oversight and management. Communicate portfolio performance, emerging trends, and risk factors to senior leadership. Develop and implement processes and procedures to ensure compliance with secondary market standards while advancing industry best practices. Strategically grow the platform by identifying innovative opportunities to scale and enhance operational efficiencies.
Roles and Responsibilities
- Present portfolio performance insights, emerging trends, and risk analyses to senior management regularly, and support broader organizational thought leadership efforts.
- Develop and execute a strategic plan to establish a best-in-class servicing operation.
- Track national and local industry trends, emerging opportunities, effectively network with peers and potential new customers, and establish brand recognition in the market.
- Recommend and implement policies and procedures to achieve compliance with servicing agreements, risk management best practices, and investor guidelines.
- Collaborate with the VP of Operational Strategies to design, produce, and roll out training materials and oversee staff training programs and data management.
- Oversee the development and implementation of individual performance plans for senior employees, fostering professional growth and leadership.
- Manage relationships with key stakeholders, including Freddie Mac, Fannie Mae, various pension funds, and the FDIC, ensuring alignment and compliance.
- Partner with IT to upgrade the servicing platform, focusing on automating key processes to enhance operational efficiency.
- Collaborate with the Finance department to streamline processes and support system implementations to drive operational efficiencies and optimize performance across the platform.
- Develop and continuously refine an asset management strategy that adheres to investor requirements and effectively identifies, reports, and mitigates portfolio risks.
- Oversee and ensure timely and accurate support for the Legal Department in connection with enforcement actions, workouts, third-party requests, and other needs for loan-related information.
- Serve as the primary liaison for senior leadership, field offices, investors, borrowers, and internal staff, ensuring clear communication and alignment.
Skills and Experience
- Bachelor’s degree in business, finance, accounting, real estate, or a related field, with relevant exposure to real estate development, property management, or underwriting.
- 10+ years of progressive experience in real estate or commercial loan asset management.
- Deep knowledge of credit analysis and income-producing real estate, with the ability to interpret commercial real estate loan documentation, securitization documents, pooling and servicing agreements, and related materials.
- Strong analytical skills are necessary to comprehend complex commercial loan agreements and evaluate borrower financial statements.
- Exceptional verbal, written, and interpersonal communication skills to effectively engage with internal and external stakeholders.
- Proven personnel and project management skills, with a track record of leading and mentoring teams.
- Ability to thrive in a deadline-driven environment while maintaining high attention to detail.
- Proficiency in Microsoft Word and Excel, with the capability to create reports and analyze data effectively.
If you are interested in this role, please reach out to Alex Westacott at alex.westacott@acre.com
