Impactt Limited was founded in 1997 with the mission of improving the lives of workers in international supply chains in a way which makes business sense. Since then the company has grown to be a leader in the field with a high reputation for quality, excellence, integrity and delivery and for delivering innovative and scalable solutions which work for workers whilst having a strong understanding of business. The Company’s head office is in London, with subsidiaries in China, India, Bangladesh.
Job Purpose:
Service delivery
Project management: To drive, manage and ensure that essential support to projects is provided (administrative, technical and technological), working with the SMT, Project Managers and / or other team members to achieve project success.
Account management: Proactively leading, managing and growing a number of medium to large clients/accounts and supporting the growth of larger ones. establish, develop and maintain excellent working relationships with new and existing clients, ensuring that their needs are anticipated, understood and responded to, thereby promoting Impactt’s business and commercial activities in line with business plans
Key Accountabilities:
To provide excellent project management leadership, advice and/or support, ensuring professionalism in service delivery directly or indirectly, in the management of significantly larger and/ or more complex projects, managing large-sized projects and driving medium-sized projects easily with minimal guidance and instructions from senior colleagues
New Business Development – supporting the garments team to develop proposals and bring in new workstreams as needed
Key Responsibilities:
Proactively and independently lead and grow a number of medium to large clients/accounts and growth of larger accounts and demonstrate excellent project management skills
Finances – knowledge of project management software a plus – this includes knowledge of basic accounting
Resources Planning and Briefing of Activities Timetabling, including monitoring on-time work progress o Risk Identification, Solutions Finding & escalation to adequate manager
Excellent time management and ability to time manage the team effectively, ensuring ontime and on-budget delivery
Following Impactt’s administrative and project management procedures Championing at least one key product area
Facilitate and lead client meetings independently and develop or contribute to the development of a methodology to address client needs
Represent Impactt and speak at external events
Act as a trusted advisor for clients and build partnerships between different stakeholders with the aim of developing and maintaining relationships with existing clients for Impactt’s services in line with our vision and values
Understand Impactt’s clients’ programmes, are able to identify where Impactt’s services add value and secure collaboration
Write proposals for medium to large-sized projects and support proposal writing for significantly larger or more complex projects
To plan and organise individual and/or team activity based on skills and competencies to integrate and coordinate work across different parts of the organisation, nationally and internationally as well as actively contribute to business development
Produce Impactt standard Reports on project findings.
Conduct standard fieldwork in the UK and internationally independently with scope to deliver non–standard products independently and/or with minimal supervision (audit, training etc.) as and when required and in line with portfolio
Contribute to the achievement of UK billable and new business targets by achieving agreed annual percentage split of time on billable activities and non-billable activities
Undertake any other duties reasonably required that are consistent with the grade and purpose of the post
Qualifications:
Degree or equivalent qualification in a related field such as management, International development, business studies, Human Rights, or successful proven track record in Sustainability / Social / Ethical Trade
Evidence of continually developing professional knowledge
Experience:
Minimum of 2 years of experience in a similar role (international business/development/ ethical trade/sustainable sourcing operations, customer relationship management, continuous improvement or related field required
Project Management Experience incorporating the planning and progressing project management activities using general project management principles, using initiative and judgement
Experience of working/responding independently and dealing with unforeseen problems and circumstances
International and Cross-cultural work experience with a sensitivity to a multi-cultural global environment/working in developing countries
Experience in or exposure to social compliance auditing and/or beyond compliance activities
Experience in business development including replying to RFPs and proposal writing
Ethical / Social Audit Experience or understanding of factory setup
Strong understanding of the Social Compliance Agenda
Strong understanding of how supply chains work
Strong Data Analysis Skills involving advanced use of Excel and large data sets
Strong Reporting Writing Skills
Strong Presentation & Facilitation skills
Basic and/or Theoretical Knowledge of Project Accounting
Detailed operational knowledge of ethical trade/responsible sourcing / the social compliance agenda beyond compliance activities
Proven analytical and problem-solving capability
Proven communication and interpersonal skills
Understanding of relevant policy and legislation (Labour Law, ILO conventions, and international legislation) to the area of work
Proven ability to communicate with clients, resulting in regular repeat business.
Proactive and highly organised, with strong time management, problem-solving and planning skills
Able to meet tight deadlines and remain calm under pressure
Knowledge of project management principles
Data analysis skills involving advanced use of Excel and large data sets
Attention to detail, achieving ‘right first-time’ outputs
Personal attributes:
The Post Holder should have and display the following personal attributes:
Passionate about Impactt and the work we do, energy and enthusiasm
Strong self-management and good team player
Strong sense of initiative and great capacity at working on his/her own
Pro-active – think about future needed actions and share with the rest of the team
Adaptable & Solution oriented – think about solutions to problems
Reliable, strong integrity and ethical behaviour
Excellent listening and interpersonal skills
Empathy with others and ability to respond accordingly
By delivering on these accountabilities and responsibilities, the post holder will make a significant contribution to Impactt’s 5-year global outcomes:
Positive impacts on 6 million workers
Working with 150 clients
Team of 70 people
£6 million turnover
High performing team
Apply now!
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