Acre is excited to be partnering with Zero Carbon Company, to identify an ambitious Sustainability Account Manager to join their growing team.
Zero Carbon Company supports food, drink and leisure businesses to reach net zero through software, data and consultancy. They work with leading brands to deliver tools, insight and collaborative initiatives that reduce carbon emissions while delivering commercial value.
This is delivered through two parts of the business. The Zero Carbon Forum is a not-for-profit collaboration for hospitality operators, sharing best practice, benchmark reporting, joint initiatives and monthly working groups. Members include McDonald’s, KFC, Burger King, Wetherspoons and Wagamama’s, with strong relationships at CEO and Board level.
Zero Carbon Services provides software and data to help businesses measure their carbon footprint, reduce emissions and manage legal and reporting requirements.
The Role
This is a client-facing role acting as a trusted sustainability advisor to hospitality brands. You’ll support clients to define and deliver their net zero plans, connecting them to Zero Carbon Company’s products, services and forum collaboration.
You’ll be seen as a sustainability expert within your accounts, balancing client retention, commercial growth and high quality delivery, while working closely with internal teams.
Responsibilities
Account Management
- Build trusted relationships across owned accounts, engaging Board leads and teams across Sustainability, Property, Food, Procurement, Finance and Marketing
- Advise clients on prioritising net zero actions that deliver cost savings, resilience and brand enhancement
- Provide support on transition planning, functional alignment and regulatory compliance, including CSRD, UK SRS and IFRS S2
- Translate technical sustainability topics into commercially focused language for senior stakeholders
- Track progress against net zero priorities and manage renewals, further product/service offering and cross-selling
- Build practical business cases for climate action and broker best practice sharing between members in the forum
Business Development & Delivery
- Create account plans and lead opportunities to further product/service offering within owned accounts
- Manage your pipeline through HubSpot, keeping proposals and contracts up to date
- Work with internal delivery teams to manage and present services such as Carbon Footprinting
- Partner with Marketing on account-based campaigns and client case studies
- Act as the voice of the client internally, sharing insight on emerging needs
Desired Skills
- Experience in sustainability consultancy, advisory or member services roles, ideally within hospitality or a related sector
- Experience engaging organisations at different stages of net zero maturity
- Knowledge of services including Carbon Footprinting, LCAs, PCFs, Transition Plans and carbon reduction pathways
- Strong commercial mindset with experience building ROI-led business cases
- Familiarity with climate-related regulations, including CSRD and IFRS S2
Desired Systems experience (not essential): Hubspot, LinkedIn, Excel/PowerPoint
If you’re interested or want a confidential chat, drop me a message. Happy to share more about the team, culture and what success looks like in the role jesse.harford@acre.com.
